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Prowess Software Services Pvt Ltd., Information Technology
Prowess Software is a niche software services firm that specializes in providing the best of technology solutions using TIBCO, MULESOFT, DELL BOOMI, CONFLUENT, WORKATO, and WSO2 technologies. Prowess enables its clients to stay at the forefront of technology through digital transformation and cloud enablement. Prowess is an official partner with Salesforce India, TIBCO Software, and Confluent. Our unique heritage gives us unrivaled real-world expertise to solve the most complex challenges of enterprises across industries. There are many generalist companies that provide software services across a wide variety of technologies, but we like to be a specialist services firm that has a motto to be one of the best Integration services provider companies in the world.
Deploy, Administer, Support, maintain TIBCO applications to enable communication between applications.
Installation, maintenance, and configuration of TIBCO products like TIBCO Business Works (BW6XX), TIBCO Hawk, TIBCO Business Events, TIBCO Administrator, TIBCO Spotfire
Perform TIBCO system administration, troubleshooting, monitoring, problem resolution, system security, rolling out hotfixes, apply upgrades and change implementation
Configuration and Tuning of TIBCO Interfaces
Expertise in TIBCO and products in suite including TIBCO Hawk, TIBCO Business Works, TIBCO Administrator, TIBCO Business Events, TIBCO Spotfire
Must have TIBCO BW6 and Admin experience
Experience with TIBCO Mashery is a plus
Able to understand and write Unix scripts, Cron jobs
Proactive monitoring of the TIBCO product performances as per performance guidelines
Providing Infrastructure support in 16x7 shifts based on client geographical location
On-call support outside of business hours based on client request
Providing periodic status reports, RCA analysis document and following SLAs to meet customer expectations
Strong analytic, problem solving, and troubleshooting skills
Strong operational mindset
Exceptional ability and motivation to solve problems
Excellent communication and relationship-building skills